Making the 100 days Improvement plan
What should be in the plan?
4.1
What should be in the plan ?
1. How to make all Activities reliable
Review each activity in the Future State:
- Can this be performed flawlessly by the person who should do it? What is needed to do so?
- What could go wrong? Can it be prevented? What to do when this happens?
- Is there a ‘backup person’ to perform the task?
2. How to make all transfers at INTERFACES reliable
Review each point where information is passed from one person to another:
- Are there clear, unambiguous specifications what data should be transferred when and how?
- Do sender and receiver understand and agree upon this?
- Are the media to store and transport this information accessible, reliable, simple to use?
- Are there redundant systems, places where data is stored twice? How to merge/eliminate them?
- Will data flow like water through the river: Always on time, correct and complete?
3. How to write the 100 Days Plan
Set your point on the horizon: Where do you want to be in 100 Days (3 months)?
- Set the date, define the audience for the presentation of your results. This gives you a sense of urgency.
- Group- and prioritize all ToDo’s: Which issues are crucial, which nice to have?
- Which can be done on the fly, which need consent of (upper) management?
- Who does what by when?
- Start with ground-laying issues; things that should be done anyway.
