Where to use Makigami Process Analyses?
Makigami Process Analysis can be applied to ANY business process.
In fact it is basically a more structured VSM than the in the Western world commonly used Value Stream Map.
It is designed to be used on non-visual processes (like in an office).
Visual versus Non-Visual processes
In a factory one can walk through the process, make observations and count stock, WIP, cycle-times etc.; in an office many things need to be simulated or grasped form in-direct observations or interviews.
To comfort this process of visualizing an invisible process, the Makigami supports and guides.
Levels to use Makigami Process Analysis
You may want to apply Makigami on all kind of levels; Some examples:
- Inter company transfers between companies in a multinational
- When processes flow through several divisions or departments
- For processes within a department
- Processes within a group of people.
I would suggest to use it to the extend where several people are involved; in other words where transfers occur between several parties.
If you would like to dive deeper and analyse the process on the level of óne ‘desk’, I would suggest to use the Process Structure Diagram (PSD)
More info on PSD: https://makigami.info/history-origin-psd/
Makigami or Value Stream Map (VSM)?
Makigami IS a Value Stream Map, however it is more structured.
I also use Makigami as the tool for classical VSM analyses in factories, to gain a process oriented view. In the beginning this ‘feels’ strange because the team usually is not acquainted to ‘think in process-flows’, but once taken this hurdle, it helps enormous to see where the flow has its obstacles!