Small Group Activity - SGA

‘There is no problem our own crew cannot solve’ (Swiss site manager)

“The problems we solve always re-occur”

Solving problems in manufacturing plants is often limited to the removal of the symptoms. We tend to spend more time on solving the problems and forget a thorough analysis of the problem. The root-causes are not taken away. Therefore the problems re-occur.

Team based improvement

Small Group Activity is also known as Focused or continuous improvement in English. SGA finds its origin in the Japanese industry where it is called “Kobetsu Kaizen” or Quality Circles. SGA is a method for problem solving in teams by structurally searching for the root causes and eliminating them. After standardisation of the solution the reoccurrence of the problem is prevented. The feeling of ownership is intensified because those who are directly involved solve the problem in a multifunctional team.
The members of the team learn to use techniques (e.g. cause and effect diagram, Fishbone-diagram) to find and eliminate root causes. The team is also taught communication skills, working in teams and decision making, in order to use each other’s knowledge and experience.

Structured approach

The structure of an SGA project is derived from the PDCA-circle from Dr. W. Edward Deming and exists of 8 steps on the basis of the SGA circle. The SGA team works independently and reports the progress by means of communication boards.

Results of Small Group Activity

The introduction of SGA leads to the following results:

  • Team-building
  • Improved communication
  • Higher involvement
  • Learn how to analyse and solve problems

Role of your Trainer

  • 2 Day training of the SGA team
    • Structural approach of an SGA project
    • The SGA analysis instruments are applied to the problem
    • Communication skills, working in teams and decision making in teams
  • Coaching SGA-teams during the project

SGA training: “Bridge building” Team-working exercise