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Data versus Information

If you write a report, it is completely data, until someone responds -takes action- to one or more of the items in the report. Those parts than become INFORMATION. Information is data that is being responded to. The challenge now is to create reports that invite to...

Muda – Mura – Muri

What is ‘Muda’? MUDA: any activity in your process that does not add value. MUDA is not creating value for the customer. In short: WASTE Type I muda: Non-value-added tasks which seam to be essential. Business conditions need to be changed to eliminate this...

Tenuki

What is: Tenuki TENUKI: An employee is not doing what he should do (he should be adding value, hataraki). He is doing something else, so wasting his energy (ugoki) Tenuki could be translated as ‘absence’. Your first association would be with illness. But...

Heijunka

What is HEIJUNKA (平準化) Heijunka in short: Load leveling, Production leveling, production smoothing. Load leveling is a  technique to produce intermediate goods at a constant rate. This allows further processing to be carried out at a constant and predictable...

Shojinka

What is: Shojinka Shojinka means: A reduction of the amount of employees, but only if it REALLY leads to a reduction of cost. This is quite different from our ‘savings on labor’ (which is not rarely NOT a real saving)!