Improvement comes in Cans, not in Can’ts…

Real process improvements will bring you sometimes to real hurdles… It takes leadership, and a Can Do mentality to overcome those hurdles!

Do not except explanations why things can’t be done! Ask what it takes to get it done!

Look at the problems the people below where confronted to… They just had to find a way; and they found it! Can Do!


(Click on first picture for slideshow, hover over picture for previous/next button)



I Have a Dream

Martin Luther King, Jr.

“I Have a Dream”

delivered 28 August 1963, at the Lincoln Memorial, Washington D.C.   

[Click here if audio does not start]



  • “Ik heb een droom, dat er een dag zal komen dat dit land zal opstaan en de ware betekenis van haar overtuiging zal naleven. “Wij vinden de volgende waarheden vanzelfsprekend: dat alle mensen gelijk zijn geschapen.”
  • “Ik heb een droom, dat er een dag zal komen dat op de rode heuvels van Georgia de zonen van voormalige slaven en de zonen van voormalige slavenhouders gezamenlijk aan de tafel van broederschap zullen aanschuiven.”
  • “Ik heb een droom, dat zelfs in de staat Mississippi, een staat die wordt verstikt door onrecht en onderdrukking, zal veranderen in een oase van vrijheid en gerechtigheid.
  • “Ik heb een droom, dat er een dag zal komen dat mijn vier jonge kinderen in een land zullen leven waar zij niet worden beoordeeld op hun huidskleur, maar naar de waarde van hun karakter.”
  • “Vandaag heb ik een droom!”

  • And so even though we face the difficulties of today and tomorrow, I still have a dream. It is a dream deeply rooted in the American dream.
  • I have a dream that one day this nation will rise up and live out the true meaning of its creed: “We hold these truths to be self-evident, that all men are created equal.”
  • I have a dream that one day on the red hills of Georgia, the sons of former slaves and the sons of former slave owners will be able to sit down together at the table of brotherhood.
  • I have a dream that one day even the state of Mississippi, a state sweltering with the heat of injustice, sweltering with the heat of oppression, will be transformed into an oasis of freedom and justice.
  • I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character.
  • I have a dream today!
  • I have a dream that one day, down in Alabama, with its vicious racists, with its governor having his lips dripping with the words of “interposition” and “nullification” — one day right there in Alabama little black boys and black girls will be able to join hands with little white boys and white girls as sisters and brothers.
  • I have a dream today!

Leadership and Serving


The ultimate goal of an organization is to SERVE all involved parties.


In that respect, it is the task of the management to SERVE the organization in such a way that it will become better and better in SERVING all ‘stakeholders’.