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How long does it take? PDF Print E-mail

Time Needed
Depending on the complexity of the process and the experience of the participants, it will take app. 3 to 10 days to perform a full Makigami Process Mapping, including a draft implementation plan and ToDo list.
The actual team-based analysis takes some (simple) preparation.

Difficulties
The time consuming part is the preparation for implementation. It takes a good deal of communication to all the involved parties, since the new process ussually is fundamentally different from the old one!
People tend to think in 'tasks' or 'functions', rather than in processes or even systems. Also taking the perspective of value and particularly value to the customer usually needs a paradigm shift that may take a while.
Although major changes can be achieved within 2 or 3 months, the real change of attitude and internalization of 'new behavior' takes at least a year to start with...
And so an ongoing focus of the management is essential. However most management is 'too busy' to keep focused that long...

 

 

Comments (3)Add Comment
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written by Abimbola Olufore, October 10, 2008
how do we apply this to processes that seem to be 'working' but in actual fact, value is diminishing, especially when general mindsets are "why change it if it's working?"
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written by Webmaster: Arno Koch, October 14, 2008
Ah! Isn't that a general problem for all those who want to improve things in an organization?
"Don't fix it if it ain't broke" is merely a matter of fear and non understanding what is really going on. You wouldn’t fly aircrafts like that, right?

So I see you are in petrochemical industry. How does the organization do this in your plants? Wait till it brakes down? Of course not!

Take this analogy. You would make a survey or assessment to see where the flaws or improvement opportunities are, and make a cost-profit analyses, right?

Well this is the beauty op Makigami: if you make a current state analysis, you would visualize not only your current process, but also its flaws and probably you get a pain in the stomach about the enormous improvement potential. Just do it with the people involved in the process it selves. Do not convince them, they will convince themselves ánd the management...

Does this answer your question?
Good luck!
...
written by Abimbola Olufore, October 14, 2008
Thank you for this great response. You answered my question alright.

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