|
International Format for
Process Improvement CASE DESCRIPTIONS
Name of the Process
Start Situation
| General Process Description |
| Organization |
|
| Branche |
|
| General description of the process |
|
| Why this process needed to be improved |
| What at are the problems? |
|
| How severe are those problems |
|
| What is known? |
| KPI's |
|
| ISO meets Reality? |
|
| Is there a target to aim for? |
|
|
KPI Comparison
|
Current State
|
Designed Future State
|
Realized Future State
|
% +/-
|
| Throughput time |
Average |
|
|
|
|
| Fastest |
|
|
|
|
| Slowest |
|
|
|
|
| Value Added Time |
|
|
|
|
| Non Value Added Time |
|
|
|
|
| # Forms/Data carriers |
|
|
|
|
| # Transfers |
|
|
|
|
| # Proces Touches |
|
|
|
|
| #Transactions |
Total |
|
|
|
|
| OTIF |
|
|
|
|
| Correct & Complete |
|
|
|
|
| Corrective |
|
|
|
|
| Cost per Transaction |
|
|
|
|
| Opinions - Responses - Experiences |
|
| Customer(s) to the process |
|
| Person who gave assignment |
|
| People who work in process |
|
| Improvement Team |
|
| Essence of the solution/improvement |
| |
|
| Estimation of the value of this improvement (in money or auditable outcome) |
| |
According to Future State Design
|
Realized
|
| Direct costs |
|
|
| Cost in earlier/later process |
|
|
| Improved Revenues |
|
|
| |
|
|
| |
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v1.1 Arno Koch
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International Format results
